Sony
Associate Field Service Engineer (Fixed Term – 12-month assignment)
$55K–$60K
Remote - Massachusetts · Full-time · Posted Sep 22, 2026
- Experience
- No years specified; applicants must have graduated within the past 6 months.
- Education
- 2-year Associate degree or 4-year Bachelor’s degree in a stated technical discipline; bachelor’s degree preferred.
- Visa sponsorship
- Must be authorized to work in the United States.
About the job
Trains to install, maintain, troubleshoot, and repair flow cytometry equipment at customer sites in the Boston area and supports customers remotely.
What you'll do
- Train with Field Service Engineers on installations, preventive maintenance, troubleshooting, and repairs.
- Follow service, safety, and documentation procedures; use Salesforce and prepare Field Service Reports.
- Support customer satisfaction through communication and follow-up, and help organize service parts and inventory.
What they ask for
- Recent college graduate within the past 6 months.
- Associate degree or bachelor’s degree in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Life Sciences, or a related technical discipline.
- Valid driver’s license and access to a reliable vehicle; valid U.S. passport for potential Canada travel.
- Authorized to work in the United States and able to travel, including overnight, as needed.
Nice to have
- Basic understanding of flow cytometry or related scientific disciplines.
- Interest in field service, laboratory instrumentation, medical devices, biotechnology, or life science equipment.
Pay
$55,000 – $60,000 USD annualized base salary
Tools
flow cytometry, Salesforce
Model-written summary · the original posting is authoritative