Sony
Associate Field Service Engineer (Fixed Term – 12-month assignment)
$55K–$60K
Remote - Massachusetts · Full-time · Posted Sep 22, 2026
- Experience
- Recent college graduate within the past 6 months; no years of work experience specified.
- Education
- 2-year Associate degree or 4-year Bachelor’s degree in a listed or related technical discipline; Bachelor’s degree preferred.
- Visa sponsorship
- Must be authorized to work in the United States.
About the job
Trains to support customers’ flow cytometry equipment through installations, preventive maintenance, troubleshooting, and repairs in the field.
What you'll do
- Train alongside Field Service Engineers on customer-site installations, maintenance, and repairs; assist with troubleshooting.
- Learn service procedures and documentation, communicate product or service concerns, and coordinate with Field Service, Sales, and Field Applications teams.
- Support customer follow-up, service-parts organization, expense reporting, and timesheets; travel to customer sites as needed.
What they ask for
- Recent college graduate within the past 6 months.
- Associate degree or bachelor’s degree in Engineering, Biomedical Engineering, Electronics, Mechanical Engineering, Life Sciences, or a related technical discipline; bachelor’s degree preferred.
- Valid driver’s license and access to a reliable vehicle; valid U.S. passport for potential travel to Canada.
- Must be authorized to work in the United States; able to travel, including overnight, as needed.
Nice to have
- Basic understanding of flow cytometry or related scientific disciplines.
- Interest in field service, laboratory instrumentation, medical devices, biotechnology, or life science equipment.
Pay
$55,000 – $60,000 USD base salary (target annualized; paid hourly and eligible for overtime)
Tools
flow cytometry, Salesforce
Model-written summary · the original posting is authoritative