Sony
Payments Operations Analyst
$110K–$140K
San Diego · Full-time · Posted Sep 22, 2026
- Experience
- 5+ years in payment operations or a related operational analytics role.
About the job
Supports global payment operations and operating-company onboarding for Sony’s engagement platform through performance monitoring, reporting, issue coordination, testing, and process documentation.
What you'll do
- Monitor payment performance and prepare reports on trends, onboarding, risks, and issues; translate findings into recommendations.
- Support payment-provider setup, onboarding readiness, testing, issue triage, and post-launch checks.
- Maintain operational trackers and document processes, configuration requirements, and escalation paths.
What they ask for
- 5+ years of experience in payment operations or a related operational analytics role.
- Experience monitoring operational performance, identifying issues, and coordinating follow-up across stakeholders.
- Experience with UAT, production testing, incident tracking, reconciliation, payment reporting, or operational readiness.
- Proficiency using approved AI tools for analysis, pattern identification, synthesis, and documentation, with output validation and attention to data sensitivity.
Nice to have
- Experience in video games or digital entertainment.
- Experience with PSPs, acquirers, card schemes, payment methods, or payment orchestration platforms; or multi-tenant, marketplace, or global ecommerce environments; or SQL, Snowflake, Tableau, Power BI, or similar tools.
Pay
$110,000 to $140,000 USD annual base salary
Tools
UAT, SQL, Snowflake, Tableau, Power BI
AI focus
Use approved AI tools to accelerate analysis, identify patterns, synthesize complex inputs, and support documentation; validate outputs and exercise judgment around data sensitivity.
Model-written summary · the original posting is authoritative