Spring Health
Clinical Quality Manager, Medication Care
$97K–$114K
Remote · Remote · Manager · Full-time · Posted Oct 21, 2026
- Experience
- 3–5 years in fast-paced direct healthcare, technology, or clinical research environments; also asks for at least 3 years of clinical experience for the active LPN, RN, or NP license requirement.
About the job
Leads clinical quality assurance for medication providers by investigating care concerns, managing peer reviews, and improving provider performance and quality operations.
What you'll do
- Investigate quality-of-care complaints, determine interventions, and monitor provider follow-up and compliance.
- Manage the annual Medication Prescriber peer review program and its tracking and documentation systems.
- Analyze quality trends and partner with providers and cross-functional teams on performance improvement, policies, and workflows.
What they ask for
- Behavioral Health Technician, Medical Assistant, LPN, RN, or similar direct-care role in behavioral health.
- Active LPN, RN, or NP license, with at least 3 years of clinical experience in behavioral health, psychiatric care, medication management, or related settings.
- 3–5 years of experience in fast-paced direct healthcare, technology, or clinical research environments.
- Experience working with medical providers and supporting providers who prescribe psychiatric medications; knowledge of behavioral-health medications, clinical documentation, and compliance.
Nice to have
- Experience with tele-behavioral health, EAP, peer review, or accreditation and regulatory bodies.
- Experience with ZenDesk, SalesForce, or similar customer service platforms.
Pay
$97K – $113.5K (base salary)
Tools
ZenDesk, SalesForce
AI focus
Interest in leveraging AI-enabled tools, workflow automation, and systems improvements to improve quality operations and administrative efficiency; employees are expected to use AI thoughtfully, apply human judgment, and build AI fluency.
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