Spring Health
Community Care Advocate
Chicago, IL · Full-time · Posted Sep 8, 2026
- Education
- Bachelor’s degree in a related field
About the job
Connects retail employees with local and national community, workplace, and mental health resources, supporting referrals, applications, and follow-ups.
What you'll do
- Identify resource needs and connect employees to work-life, financial, legal, basic-needs, and mental health support.
- Coordinate with customer care teams and local contacts, including on emergency funding and resource referrals.
- Track referral outcomes and submit routine documentation and reports.
What they ask for
- Bachelor’s degree in a related field.
- Proficiency in Spanish.
- Experience working with diverse populations and backgrounds within the social work industry.
- Knowledge and experience connecting individuals to local and broader resources.
Nice to have
- Experience helping organizations manage evolving workforce environments and norms.
- Experience with crisis referrals, burnout, work-life balance, trauma, or lower-income populations.
Pay
$28-$33/hour (base salary)
AI focus
Expected to use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency; no specific AI-related job duties are stated.
Model-written summary · the original posting is authoritative