Spring Health
Global Care Navigator (U.S. Based)
Remote · Remote · Full-time · Posted Oct 29, 2026
- Experience
- Minimum of 2+ years of direct clinical care experience post licensure.
- Education
- Master’s degree in a behavioral health field.
About the job
Supports members through mental health care navigation, clinical assessment and crisis response, and coordination with providers and internal teams.
What you'll do
- Manage care coordination, including enrollment, troubleshooting, intake, and appointment scheduling.
- Assess members’ needs, recommend appropriate care, and provide crisis support, triage, safety planning, and follow-up.
- Document member interactions and coordinate with internal teams to resolve barriers to care.
What they ask for
- Master’s degree in a behavioral health field and appropriate U.S. state credentials as a counselor, psychotherapist, or social worker.
- At least 2 years of direct clinical care experience post licensure.
- Excellent written and verbal English; comfortable interacting with members worldwide.
- Comfort using multiple computer platforms and learning new systems.
Nice to have
- Fluency in Spanish and Canadian French.
Pay
$38.46 – $44.23 per hour (base salary)
AI focus
Expected to use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency in ways that support the role.
Model-written summary · the original posting is authoritative