Spring Health
Manager, Operations (Alma)
$97K–$114K
Remote · Remote · Manager · Full-time · Posted Oct 2, 2026
- Experience
- 3-5 years in Operations; 2-4 years of people management.
About the job
Leads revenue cycle operations by improving workflows, using data to guide decisions, coordinating with cross-functional teams, and managing a remote operations workforce.
What you'll do
- Identify bottlenecks and implement scalable process improvements and change management.
- Analyze operational metrics, report insights, and partner with Product, Engineering, BI, and other teams on workflow and technology initiatives.
- Manage and coach team leads and a remote frontline workforce; support staffing, escalations, and resource planning.
What they ask for
- 3-5 years of professional Operations experience.
- 2-4 years of people management experience, including exempt and non-exempt direct reports and performance management.
- Experience with data-driven decision-making, operational process design, improvement, and execution.
- Experience leveraging AI to drive speed to results.
Nice to have
- Operations experience in a startup, healthcare implementation, healthcare consulting, or revenue cycle management.
Pay
$97K – $113.5K USD base salary
AI focus
Use AI to drive speed to results; apply AI thoughtfully with human judgment, as expected of all team members.
Model-written summary · the original posting is authoritative