Spring Health
Senior Program Manager, Dedicated Workplace Teams
$106K–$131K
Remote · Remote · Manager · Full-time · Posted Apr 3, 2026
- Experience
- 4+ years in program management, operations, implementation, customer delivery, strategy and operations, or similar cross-functional roles.
About the job
Owns the operational design and delivery of a strategic customer’s dedicated workplace program, coordinating stakeholders and workstreams to improve performance and scale reliable operations.
What you'll do
- Set program priorities, success metrics, delivery plans, and operational strategy; lead execution across cross-functional workstreams.
- Build program health mechanisms, scalable processes, governance, and change-management efforts; monitor performance, risks, and dependencies.
- Advise senior customer and internal stakeholders, communicate results and tradeoffs, and drive improvements and reusable operating standards.
What they ask for
- Demonstrated ownership of complex customer-facing or operational programs from problem definition through execution across multiple workstreams.
- Strong analytical and operational judgment, including identifying root causes, defining success metrics, and turning data and feedback into recommendations.
- Proven ability to influence senior internal and external stakeholders and drive decisions without direct authority.
- Experience building scalable operating mechanisms and strong written and verbal communication, including executive-ready narratives.
Nice to have
- Experience in healthcare, health tech, employee benefits, SaaS, or another complex B2B service environment.
- Experience with enterprise customers or dedicated/onsite programs; travel of up to 20-30%.
Pay
$106.4K – $131K USD base salary
AI focus
Use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency in ways that support the role and mission.
Model-written summary · the original posting is authoritative