Spring Health
Senior Program Manager, Payer Operations (Alma)
$97K–$114K
Remote · Remote · Manager · Full-time · Posted Aug 7, 2026
About the job
Oversees payer partnerships in steady-state operations, coordinating teams to resolve issues and improve revenue cycle management performance and provider and client experience.
What you'll do
- Track payer issues end-to-end, ensuring ownership and accountability through resolution.
- Coordinate across Operations and Business Development to manage payer requirements, claims, roster, complaints, and escalations.
- Monitor and report payer-level RCM performance, identify risks, and drive improvements and initiatives.
What they ask for
- Experience in healthcare operations and understanding of insurance claims and payer relationships.
- Track record of managing complex, multi-stakeholder projects from kickoff through launch.
- Ability to monitor performance metrics and translate them into action.
- Clear communication and cross-functional collaboration skills.
Pay
$97K – $113.5K USD base salary
AI focus
Expected to use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency in ways that support the role.
Model-written summary · the original posting is authoritative