Sprinter Health
Field Technology Specialist
$70K–$85K
Atlanta, GA · On-site · Full-time · Posted Sep 23, 2026
- Experience
- 1–2 years of IT or field technical support experience; healthcare, field service, or mobile operations experience is ideal.
About the job
Supports field clinicians by preparing, deploying, troubleshooting, and maintaining secure technology and devices used for in-home healthcare delivery.
What you'll do
- Configure and ship field technology kits; support user onboarding and offboarding.
- Provide Tier 2 troubleshooting, monitor device status and inventory, and coordinate repairs and replacements.
- Maintain device security and HIPAA compliance, document support activity, and guide clinicians in using devices.
What they ask for
- Familiarity with mobile device management systems, remote support tools, and iOS/iPadOS environments.
- Working knowledge of connectivity, basic networking, and mobile device setup.
- Strong troubleshooting and customer service skills, clear communication with non-technical users, and ability to manage tasks and inventory updates.
- Willingness to travel occasionally for clinician onboarding or equipment setup.
Nice to have
- HIPAA familiarity.
- Startup or distributed clinical-team support experience; familiarity with Iru, Jamf Pro, Zendesk, TeamViewer, clinical devices, or relevant IT certifications.
Pay
USD $70K – $85K base salary
Tools
Iru, Jamf Pro, Zendesk, TeamViewer, iOS/iPadOS, Bluetooth
Model-written summary · the original posting is authoritative