Standard Template Labs
Forward Deployed Engineer
$140K–$200K
New York City, New York, United States · Full-time · Posted Sep 9, 2026
- Experience
- 2–3 years writing software professionally, or a strong engineering degree plus an internship where you shipped something real. Bonus: two years in technical consulting or solutions engineering.
- Education
- A strong engineering degree plus an internship where you shipped something real is stated as an alternative to professional software-writing experience.
About the job
Deploy and adapt STLabs’ AI service management platform in enterprise environments by integrating customer systems, improving production workflows, and feeding deployment learnings back into the product.
What you'll do
- Deploy the platform and map customer service workflows, potentially on-site.
- Build and improve integrations, data pipelines, agent workflows, and internal tooling; connect the platform to customers’ existing systems.
- Own deployment work and share customer insights with the product team.
What they ask for
- 2–3 years writing software professionally, or a strong engineering degree plus an internship where you shipped something real.
- Comfort with Python and TypeScript, or confidence you can gain it by month two.
- Experience integrating third-party APIs and working with messy, undocumented production data.
- Willingness to work directly with customers and provide a specific example of persisting through unglamorous work.
Nice to have
- Hands-on, shipped LLM work, such as agents, tool use, retrieval, or evals.
- Exposure to ITSM, CMDB, or enterprise IT operations; alternatively, two years in technical consulting or solutions engineering and a strong urge to write more code.
Pay
$140,000—$200,000 USD yearly salary (base salary)
Tools
Python, TypeScript, LLM, Graph databases
AI focus
Deploy an AI service management platform; work may include LLM agents, tool use, retrieval, evals, and agent workflows.
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