Standard Template Labs
Product Designer, Service Management
$140K–$180K
New York City, New York, United States · Full-time · Posted Sep 24, 2026
- Experience
- 3-6+ years of product design experience.
About the job
Lead design for a next-generation Service Management product, defining AI-driven customer experiences and testing prototypes with customers.
What you'll do
- Design conversational flows and dynamic UIs for the self-service AI agent; prototype and test ideas with customers.
- Use AI coding tools to explore and share design work, and collaborate with product and engineering on product direction.
- Help grow the design system and iterate in a fast-paced startup environment.
What they ask for
- 3-6+ years of product design experience working on professional tools.
- Portfolio demonstrating strong design craft and use of AI coding tools.
- Mastery of atomic design principles and component-based UI architectures.
- Comfort in a fast-paced, high-ownership startup environment.
Nice to have
- Experience designing data visualizations and/or working with graph databases.
- Experience in IT operations, ITSM, DevOps, or complex enterprise domains.
Pay
$140,000—$180,000 USD (yearly salary; base salary)
Tools
AI coding tools
AI focus
Define AI-driven service-management experiences, including conversational flows and dynamic UIs; use AI coding tools to prototype and explore design directions.
Model-written summary · the original posting is authoritative