Stripe
Fraud Operations Manager
US-Remote +1 · Remote · Manager · Full-time · Posted Sep 8, 2026
- Location
- US-Remote
US - Experience
- 10+ years in fraud, risk, or management roles, including at least 2 years directly leading and developing high-performing teams.
- Education
- Bachelor’s degree or higher in a relevant field; an advanced degree or certification is a plus.
About the job
Leads Stripe’s fraud investigations team, setting its strategy and improving operations to manage risk while preserving user experience.
What you'll do
- Develop and coach the fraud team, set goals, and guide professional growth.
- Set and execute short- and long-term strategies to scale operations and mitigate fraud risk.
- Manage performance metrics and SLAs, oversee risk-related vendors, and collaborate across functions on process and system improvements.
What they ask for
- 10+ years of experience in fraud, risk, or management roles, including at least 2 years directly leading and developing high-performing teams.
- Strong strategic-thinking and problem-solving skills.
- Excellent communication and stakeholder-management skills.
- Ability to deliver a user-centric experience while managing risk.
Nice to have
- Fraud and risk expertise, including data analysis, root-cause analysis, process improvement, dashboards, and visualizations.
- Strong SQL proficiency; experience working with engineering teams on investigative tools and treatments.
Tools
SQL
Model-written summary · the original posting is authoritative