Stripe
Full Stack Engineer, Support Experience (Greater China Support)
US · Full-time · Posted Jun 30, 2026
- Experience
- 5+ years of industry software engineering experience
About the job
Build and maintain full-stack systems and live-channel integrations that help Stripe support agents resolve merchant and user issues in real time, including expanding messaging platforms in Greater China.
What you'll do
- Build and maintain backend services, infrastructure, and user-facing support tools.
- Expand integrations for voice, messaging, and other live-channel platforms.
- Debug production issues and collaborate across teams to deliver features and improve engineering practices.
What they ask for
- 5+ years of industry software engineering experience
- Native Mandarin fluency
- Full-stack engineering experience with front-end proficiency
- Strong communication skills with technical and non-technical stakeholders
Nice to have
- Experience integrating third-party APIs, especially for communications or customer support tools
- Familiarity with real-time communication or messaging systems; technical leadership; or practical knowledge of cloud services
Tools
React, Ruby, gRPC, GraphQL, Docker/Kubernetes, AWS
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