Stripe
Technical Account Manager, Billing
San Francisco +1 · Manager · Full-time · Posted Aug 24, 2026
- Location
- San Francisco
US - Experience
- 10+ years of experience in enterprise-level client-facing work.
About the job
Strategically supports Stripe’s complex and high-growth billing users through technical guidance, account planning, and cross-functional operational solutions.
What you'll do
- Build stakeholder relationships through account planning, user meetings, and frequent on-site visits.
- Coordinate with internal and user teams to address challenges including fraud, disputes, declines, product adoption, and global expansion.
- Create user-facing content and case studies, and provide billing expertise to other Technical Account Managers.
What they ask for
- 10+ years of experience in enterprise-level client-facing work.
- Demonstrated expertise in billing companies and monetization models, invoicing, revenue recovery, tax, revenue recognition, and scaling billing infrastructure.
- Familiarity with APIs; proficiency in SQL and comfort building complex queries; familiarity with AI coding agents.
- Strong communication, technical troubleshooting, consultative integration leadership, and client relationship skills.
Nice to have
- Experience with small- to medium-scale project management and scalable process improvement.
- Ideal experience with Postman, xCode, Python, Webhooks, ETL, or in the payments industry.
Tools
APIs, SQL, Postman, xCode, Python, Webhooks, ETL
AI focus
Familiarity using AI coding agents to solve problems.
Model-written summary · the original posting is authoritative