Substack
Product Operations, Brand Partnerships
$250K–$300K
New York · Hybrid · Full-time · Posted Oct 6, 2026
- Experience
- 10+ years in ad operations, solutions engineering, or technical account management.
About the job
Build and operate the workflows, integrations, and marketplace quality systems that scale Substack’s brand sponsorship campaigns.
What you'll do
- Manage trafficking, QA, launch, and delivery monitoring for custom sponsorship formats; handle order management, workflows, reporting, and billing handoffs.
- Implement and maintain brand integrations for tracking, measurement, and verification, and provide technical support to brands and agencies.
- Work with design and engineering on operational tooling, contribute to an AI-first outbound and onboarding engine, and write playbooks and documentation.
What they ask for
- 10+ years in ad operations, solutions engineering, or technical account management at a platform, publisher, or ad tech company.
- Hands-on campaign trafficking, tag management, and third-party measurement or verification experience.
- Strong spreadsheet skills and data judgment.
- Experience answering technical questions on sales calls and scoping custom or unfamiliar formats.
Nice to have
- Familiarity with how creator sponsorships are sold, delivered, and measured.
- Experience with APIs, workflow automation, or light scripting (Python, JavaScript); SQL and scripting are also described as an advantage.
Pay
$250,000 - $300,000 USD base salary
Tools
SQL, Python, JavaScript
AI focus
Contribute to an AI-first outbound and onboarding engine to drive demand into the marketplace.
Model-written summary · the original posting is authoritative