Lead Agent Product Manager

What you'll do

• Own improvements to AI agent workflows and translate complex operational needs into product requirements.
• Partner with Product and Engineering on requirements, QA, launches, monitoring, and post-launch iteration.
• Analyze customer feedback, agent performance, and operational issues; support pilots and create internal documentation.

What they ask for

• 5+ years in product management, product operations, implementation, solutions, technical or customer operations, data operations, or a similar analytical, cross-functional role.
• Demonstrated ownership of complex product or workflow initiatives, including discovery, requirements, delivery, launch, and iteration.
• Strong product judgment, analytical skills, organization, and ability to translate ambiguous inputs into clear recommendations and requirements.
• Clear written and verbal communication and ability to work across Engineering, Operations, Customer Success, Sales, and leadership.

Nice to have

• Experience with AI, automation, workflow, data-heavy, or technically complex software products; healthcare revenue cycle exposure.
• Experience with QA, pilots, implementation, monitoring, integrations or APIs, SQL, or GCP tools.

Pay

$150K – $225K (currency not stated; compensation type not specified)

Tools

SQL, GCP, BigQuery, Vertex AI, Cloud Functions, Cloud Run, Pub/Sub

AI focus

Build, test, launch, monitor, and improve production AI agents for healthcare revenue cycle workflows, including voice, workflow automation, evidence gathering, and inbound agent experiences.