Surge AI
AI Operations Engineer
United States - Remote · Remote · Full-time · Posted Jul 13, 2026
About the job
Builds operational systems and tools, leads data collection projects, and improves how Surge delivers and evaluates work for AI customers.
What you'll do
- Design and build data pipelines, automation workflows, and AI-based quality control tools with engineering.
- Establish scalable processes for customer support and value delivery; manage multiple cross-functional projects and deadlines.
- Own the design and execution of data collection projects, including task structures, quality frameworks, and datasets for frontier AI labs.
What they ask for
- Hands-on coding experience in Python or a similar language, with ability to design and build tools and systems.
- Track record of navigating ambiguity and executing complex cross-functional projects.
- Strong interpersonal skills to influence without authority and build cross-organizational alignment.
- Comfort with trade-offs, competing priorities, and changing one’s mind.
Nice to have
- Background in CS, engineering, or another quantitative field.
- Deep interest in AI systems; direct AI/ML experience is valued but not required.
Tools
Python
AI focus
Builds AI-powered operational systems and quality-control tools, and develops datasets that improve advanced AI models.
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