Drimva

Surge AI

Al Programs Analyst

United States - Remote · Remote · Full-time · Posted Jul 13, 2026

Experience
Experience in program management or related roles; no years specified.

About the job

Leads cross-functional initiatives to improve customer support and value delivery by building scalable systems, products, and processes with engineering and operations teams.

What you'll do

  • Establish and expand scalable customer support and value-delivery systems, products, and processes, coordinating feature implementation with engineering.
  • Drive multiple simultaneous cross-functional projects or programs, setting timelines and managing teams to deadlines.
  • Work with technical and non-technical stakeholders, including customers and business development partners.

What they ask for

  • Experience in program management or related roles at high-performing product companies, with a record of navigating ambiguity and executing complex projects.
  • Strong interpersonal skills to influence without authority and build cross-organizational cooperation.
  • Ability to organize, implement, and manage complex programs and projects.
  • Ability to balance trade-offs and competing priorities.

Nice to have

  • Deep interest in AI systems.
  • Direct AI/ML experience.

AI focus

The role supports AI products and involves working with AI systems; direct AI/ML experience is valued but not required.

Model-written summary · the original posting is authoritative

First seen Oct 10, 2026 · Last verified Nov 5, 2026 (UTC)