Program Manager

What you'll do

• Build scalable systems, products, and processes for customer support and value delivery, coordinating with engineering on features.
• Use data-driven insights to improve customer models and their performance.
• Coordinate, scope, sequence, and communicate progress on complex cross-functional programs.

What they ask for

• 2+ years of experience in program management or related roles within high-performing product companies.
• Proven ability to navigate ambiguity and execute complex projects.
• Exceptional interpersonal and communication skills, including influencing without authority and building cross-organizational support.
• Ability to balance strategic priorities with rapid, high-quality execution in fast-paced, scaling environments.

Nice to have

• Direct AI/ML experience.

AI focus

Uses data-driven insights to improve customer models and their performance; deep interest in AI systems is sought, and direct AI/ML experience is valued but not required.