Swarm Aero
IT Operations Specialist
$100K–$125K
Oxnard · On-site · Full-time · Posted Oct 1, 2026
- Experience
- 2–4 years in IT support, desktop support, IT operations, endpoint administration, or a similar role.
- Visa sponsorship
- Applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
About the job
Provides employee IT support and administers Microsoft 365, identity, devices, and related systems while taking on broader infrastructure responsibilities as the company scales.
What you'll do
- Manage the IT support queue and resolve employee technology issues, including onboarding and offboarding.
- Administer Microsoft 365 resources, Entra ID, access, and employee hardware.
- Document and improve IT processes, and work with Systems Administration on more advanced systems and infrastructure.
What they ask for
- 2–4 years of professional experience in IT support, desktop support, IT operations, endpoint administration, or a similar role.
- Hands-on professional experience administering Microsoft 365 in a business environment.
- Strong Windows troubleshooting skills and experience provisioning, deploying, and supporting business laptops and employee hardware.
- Some experience with Intune, another MDM platform, Active Directory, or endpoint-management tooling.
Nice to have
- Experience with Microsoft Intune, Windows Autopilot, Jamf Pro, or PowerShell.
- Experience with AWS / AWS GovCloud, GCC High, Juniper Mist, or CMMC / NIST 800-171.
Pay
USD $100,000 - $125,000 base salary
Tools
Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Intune, PowerShell
Model-written summary · the original posting is authoritative