Synthesia
Senior Solutions Engineer
$223K–$266K
New York City · Hybrid · Senior · Full-time · Posted Oct 27, 2026
- Experience
- Minimum of 5+ years in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
About the job
Build Synthesia’s North American pre-sales function by guiding customers through discovery, demos, proofs of concept, and technical solution design.
What you'll do
- Own discovery, demonstrations, POCs, and technical objection handling in partnership with Account Executives.
- Create repeatable demo methods and reusable assets, and advise customers on integrations, security, compliance, and scalability.
- Share customer feedback with Product and coordinate technical handoffs with Customer Success.
What they ask for
- At least 5+ years of experience in pre-sales, solutions engineering, or customer-facing technical work at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills for executive and technical audiences.
- Technical depth in at least one area, such as APIs, integrations, identity, security, or compliance.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message; willingness to travel to key customers.
Nice to have
- Expertise in MEDDPICC and Command of the Message.
- Experience with video AI.
Pay
$222,502 and $266,212 USD total pay (OTE, on-target earnings)
Tools
Synthesia, Studio, Roleplay Sessions, Interactive Avatars, API, SDK, LMS, HCM
AI focus
Help customers apply AI video and interactive practice to learning and enablement, and explain AI concepts and use cases.
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