Synthesia
Solutions Engineer
$172K–$223K
New York City · Hybrid · Full-time · Posted Oct 27, 2026
- Experience
- 2+ years; equivalent technical customer-facing experience is accepted.
About the job
Build Synthesia’s North American pre-sales function by advising customers, demonstrating the platform, scoping proofs of concept, and designing technical solutions for sales opportunities.
What you'll do
- Partner with Account Executives to conduct discovery, deliver tailored demos, scope POCs, and inform deal strategy.
- Advise customers on platform capabilities, integrations, security, compliance, and scalability; troubleshoot and validate integrations.
- Help establish repeatable pre-sales practices and share customer insights with Product.
What they ask for
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in SaaS, or equivalent technical customer-facing experience.
- Working knowledge of MEDDPICC and Command of the Message.
- Technical fundamentals in at least one area: creation flows, APIs, integrations, security, or compliance.
- Strong written and spoken English; willingness to travel for customer discovery and on-site demos as needed.
Nice to have
- Previous experience as an AE.
- Experience with video AI.
Pay
$171,609 and $222,502 USD OTE (on-target earnings)
Tools
Studio, Roleplay Sessions, Interactive Avatars, API, SDK, LMS, HCM
AI focus
Help customers apply Synthesia’s AI video products to interactive practice, skill development, and business communication; stay informed about the AI-native learning and enablement space.
Model-written summary · the original posting is authoritative