Synthesia
Solutions Engineer
$156K–$211K
Austin · Hybrid · Full-time · Posted Oct 27, 2026
- Experience
- 2+ years; equivalent technical customer-facing experience is an alternative.
About the job
Build Synthesia’s North American pre-sales function by helping customers evaluate and implement its AI video platform, from discovery and demos to technical solution design and proof-of-concept support.
What you'll do
- Partner with Account Executives to run discovery, deliver tailored demos, scope proofs of concept, and support deal strategy.
- Advise customers on platform capabilities, APIs, SDKs, integrations, security, compliance, and scalability; troubleshoot and validate integrations.
- Help establish pre-sales playbooks and share customer insights with Product and other teams.
What they ask for
- 2+ years of pre-sales, solutions engineering, or customer-facing technical experience in a SaaS environment, or equivalent technical customer-facing experience.
- Working knowledge of MEDDPICC and Command of the Message.
- Technical fundamentals in at least one area: creation flows, APIs, integrations, security, or compliance.
- Strong written and spoken English; based in Austin, able to work in-office 2+ days a week, and willing to travel as needed.
Nice to have
- Previous experience as an AE.
- Experience with video AI.
Pay
$155,621 and $211,197 USD OTE (on-target earnings); split 70% base / 30% variable. The posting does not specify a base-salary range.
Tools
Synthesia, Studio, Roleplay Sessions, Interactive Avatars, API, SDK, LMS, HCM
AI focus
Support sales of Synthesia’s AI video platform, including products for interactive practice and skill development; stay current on the AI-native learning and enablement space.
Model-written summary · the original posting is authoritative