Tailscale
Program Manager, EPD Operations
$114K–$143K
Remote (United States) +2 · Remote · Manager · Full-time · Posted Oct 16, 2026
- Location
- Remote (United States)
Canada
United States - Experience
- Experience is required; no number of years stated.
About the job
Own and improve EPD operations by managing operational-health processes, analyzing trends, and coordinating planning, reviews, and process improvements across Engineering, Product, and Design.
What you'll do
- Own and continuously improve bug tracking, incident, reliability, and escalation processes; use operational data to identify improvement opportunities.
- Build dashboards and reports, interpret trends, and implement process changes to improve operational health.
- Support planning and project tracking, facilitate status and leadership reviews, and coordinate cross-functional improvement initiatives.
What they ask for
- Experience as a Program Manager or Technical Program Manager coordinating stakeholders and cross-functional teams, particularly with Engineering and Product.
- Experience as a Program/Technical Program Manager in a remote startup environment.
- Experience owning operational-health processes such as bug tracking, incidents, reliability, or escalations, and using them to drive measurable efficiency gains.
- Strong data skills, including building dashboards and reports and interpreting data.
Nice to have
- Familiarity with Agile methodologies and tools such as Jira, Notion and GitHub.
- Familiarity with technical solutions, engineering practices, and the security and engineering lifecycle.
Pay
$114,000 — $143,000 USD (base salary)
Tools
Jira, Snowflake, Notion, GitHub
AI focus
The company uses AI-assisted tools to help screen and assess candidates; hiring decisions are made by people. The role has no stated AI work.
Model-written summary · the original posting is authoritative