Tandem
Mission Operations Engineer
San Francisco, CA · Full-time · Posted Oct 29, 2026
- Experience
- 4+ years in a hands-on hardware engineering, systems, test, mission operations, manufacturing, or technical deployment role.
About the job
Deploys Tandem with hardware customers, connects their engineering workflows, and turns customer feedback into product improvements and repeatable deployment practices.
What you'll do
- Deploy and configure Tandem, integrations, and data flows; troubleshoot deployments and support their transition from pilot to daily use.
- Lead customer onboarding, training, demos, and technical sessions while building trusted relationships and supporting adoption.
- Translate customer needs into product requirements and partner with engineering on solutions and roadmap feedback.
What they ask for
- 4+ years in a hands-on hardware engineering, systems, test, mission operations, manufacturing, or technical deployment role.
- Strong systems thinking and ability to move between technical details and broader workflows.
- Technical ability to script, query data, and debug integrations.
- Clear, confident communication; high ownership and willingness to travel regularly and work onsite with customers.
Nice to have
- Experience in flight or satellite operations, propulsion, med-device or hardware test, or complex manufacturing.
- Experience deploying technical software or leading customer-facing engineering programs.
Tools
Python, SQL, APIs
Model-written summary · the original posting is authoritative