Target
Service & Engagement Team Leader
605 Boston Post Rd E, Marlborough,MA 01752-3702 · Full-time · Posted Oct 1, 2026
- Education
- High school diploma or equivalent
About the job
Leads front-of-store service teams and operations to improve guest experience, service quality, loyalty, and sales.
What you'll do
- Coach, train, recognize, and hold team members accountable for guest service and operational standards.
- Plan daily and weekly workload using sales, guest, and team metrics; drive service and sales outcomes.
- Oversee front-of-store and digital services, including guest issue resolution, pickup and Drive Up, safety, and compliance.
What they ask for
- High school diploma or equivalent.
- Must be at least 18 years of age.
- Ability to lead and hold others accountable, communicate effectively, and prioritize work independently and with a team.
- Ability to work a flexible schedule, remain mobile during shifts, and frequently lift or move merchandise up to 44 pounds without assistance.
Nice to have
- Previous retail experience (preferred, but not required).
Pay
$25.50 - $27.50 USD per hour (starting pay); $25.50 - $43.35 USD per hour (full pay range)
Tools
multiple frequency devices, handheld scanners
Model-written summary · the original posting is authoritative