Target
Service & Engagement Team leader
367 Russell St, Hadley,MA 01035-9456 · Full-time · Posted Oct 22, 2026
- Education
- High school diploma or equivalent
About the job
Leads front-of-store service teams to improve guest experience, loyalty, sales results, and safe, efficient store operations.
What you'll do
- Coach, train, recognize, and hold team members accountable for guest service and operational standards.
- Plan and oversee daily and weekly workload using sales, guest, and team metrics; support loyalty programs and digital pickup and drive-up services.
- Resolve guest concerns and lead safety, security, compliance, and emergency processes.
What they ask for
- High school diploma or equivalent.
- At least 18 years of age.
- Ability to lead and hold others accountable, communicate effectively, and work independently and with a team.
- Ability to meet physical and scheduling requirements, including lifting or moving merchandise up to 44 pounds and working variable shifts, including nights, weekends, and holidays.
Nice to have
- Previous retail experience (preferred, but not required).
Pay
USD $23.75 - $25.75 per hour (starting pay range; base salary); USD $23.75 - $40.40 per hour (full pay range; base salary)
Tools
multiple frequency devices, handheld scanners
Model-written summary · the original posting is authoritative