Service & Engagement Team Leader

What you'll do

• Coach, train, evaluate, and recognize team members while holding them accountable for guest service and operational standards.
• Plan and execute daily and weekly workloads using sales, guest, and team metrics; support loyalty programs and digital order pickup and drive-up services.
• Address guest concerns and support safety, security, compliance, and store operations, including occasional store-level leadership duties.

What they ask for

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to lead and hold others accountable, communicate effectively, and work independently and with a team.
• Ability to lift or move merchandise up to 44 pounds without additional assistance; remain mobile for a scheduled shift and work a flexible schedule including nights, weekends, and holidays.

Nice to have

• Previous retail experience is preferred, but not required.

Pay

$23.25 - $25.25 USD per hour (starting pay); $23.25 - $39.50 USD per hour (full pay range)

Tools

multiple frequency devices, handheld scanners