Tasklet
Customer Success Engineer
$140K–$185K
San Francisco, CA, US · Full-time · Posted Oct 30, 2026
- Experience
- Roughly 1–5 years of experience.
About the job
Own customer support and relationships, help users succeed with Tasklet, and improve customer-facing workflows through product feedback, automation, tooling, and self-serve resources.
What you'll do
- Resolve inbound customer issues by email and phone, and provide onboarding, training, demos, and proactive customer support.
- Share customer insights with product and engineering teams and help drive fixes.
- Automate common support work and improve internal tools, processes, and self-serve documentation.
What they ask for
- Strong customer communication, empathy, and relationship-building skills.
- Experience in a high-agency role solving complex problems with business customers.
- Technology power user who enjoys solving technical problems.
- Uses AI and automation to reduce repetitive work.
Pay
$140k → $185k (base salary); $140K - $185K (base salary)
Tools
Tasklet
AI focus
Build AI-augmented support workflows, automate common requests using Tasklet and other tools, and stay current with AI products and features.
Model-written summary · the original posting is authoritative