TD Bank
Associate Banker I - West Springfield
West Springfield, Massachusetts · On-site · Full-time · Posted Oct 30, 2026
- Experience
- 1 year of demonstrated client experience; may include volunteering, education, or military experience.
- Education
- High school diploma or GED.
About the job
Provides client-facing banking service, processes everyday transactions, identifies client needs, and refers clients to appropriate banking partners while following risk and compliance standards.
What you'll do
- Manages in-person and phone client flow, inquiries, issue resolution, and referrals.
- Completes banking transactions and educates clients about products, services, and digital banking options.
- Verifies client identification, follows compliance procedures, and escalates discrepancies or risk indicators.
What they ask for
- High school diploma or GED.
- At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
- Ability to work scheduled operating hours, including evenings, weekends, and holidays, and complete required training upon hire.
- Proficient in Microsoft Office.
Nice to have
- Teller or cash-handling experience in a client-facing financial institution.
- Notary License.
Pay
$21.50 - $26.75 USD (base salary)
Tools
Microsoft Office
Model-written summary · the original posting is authoritative