TD Bank
Store Supervisor/Rittenhouse
Philadelphia, Pennsylvania · On-site · Full-time · Posted Oct 21, 2026
- Experience
- 2+ years related experience working with customers and or sales in any capacity or equivalent.
- Education
- HS Diploma or GED required; undergraduate degree preferred.
About the job
Supervises a bank store team and daily branch operations, delivering customer service and sales while maintaining regulatory compliance and managing risk.
What you'll do
- Leads, coaches, and schedules frontline colleagues; oversees teller and platform workflows and customer escalations.
- Maintains operational controls, including cash and vault management, fraud prevention, compliance, and transaction approvals.
- Builds customer relationships through advice, sales and service conversations, lead management, and complaint resolution.
What they ask for
- High school diploma or GED.
- 2+ years of related customer or sales experience, or equivalent.
- Must be eligible for employment with a covered financial institution and for NMLS mortgage loan originator registration.
- Previous supervisory experience or demonstrated ability to provide direction, make decisions, and coach customer service.
Nice to have
- Undergraduate degree.
- Notary License.
Pay
$24.00 - $33.50 USD (base salary)
Tools
NMLS (Nationwide Mortgage Licensing System and Registry), Outlook, Lotus Notes, Word, Excel
Model-written summary · the original posting is authoritative