TD Bank
Store Supervisor, Route 3 Plattsburgh (Upstate NY)
Plattsburgh, New York · On-site · Full-time · Posted Oct 30, 2026
- Experience
- 2+ years related experience working with customers and/or sales in any capacity, or equivalent.
- Education
- HS Diploma or GED required; undergraduate degree preferred.
About the job
Supervises a bank store’s frontline and teller operations, leading staff to deliver customer advice and service while meeting sales, compliance, and risk-management objectives.
What you'll do
- Leads, coaches, and schedules colleagues across teller and platform teams; oversees daily workflows and store objectives.
- Manages operational controls, including cash and vault handling, fraud prevention, regulatory compliance, and escalations.
- Provides customer service and financial advice, resolves complaints, and supports sales and relationship-building activities.
What they ask for
- High school diploma or GED.
- 2+ years related experience working with customers and/or sales in any capacity, or equivalent.
- Ability to supervise and lead others; previous supervisory experience or demonstrated ability to provide direction, decision-making, and customer-service coaching.
- Must be eligible for employment with a covered financial institution and registration as a mortgage loan originator with NMLS.
Nice to have
- Undergraduate degree.
- Notary License.
Pay
$24.00 - $33.50 USD (base salary)
Tools
Outlook, Lotus Notes, Word, Excel, NMLS (Nationwide Mortgage Licensing System and Registry)
Model-written summary · the original posting is authoritative