Tempo
Technical Account Manager
New York, San Francisco · On-site · Manager · Full-time · Posted Sep 23, 2026
About the job
Owns post-sale relationships with enterprise partners, guiding them from onboarding and integration through production launch and ongoing adoption of Tempo.
What you'll do
- Manage partner accounts, success plans, business reviews, and ongoing engagement.
- Lead onboarding and integration, coordinate issue resolution, and provide technical guidance through launch and scaling.
- Build repeatable account and onboarding processes, track partner health, and relay partner feedback to internal teams.
What they ask for
- Experience in technical account management, technical customer success, or a similar role at a blockchain, API-first, or fintech infrastructure company.
- Experience managing customer or partner relationships from signed agreement through scaled production deployment.
- Strong technical fluency with APIs, integrations, and infrastructure, including troubleshooting with developers and engineering teams.
- Ability to work across business and technical stakeholders and connect implementation details to business outcomes.
Nice to have
- Experience with payments, blockchain infrastructure, or validator operations.
Tools
APIs
Model-written summary · the original posting is authoritative