Tempus
IT Support Specialist I
$58K–$78K
New York City · Full-time · Posted Oct 27, 2026
- Experience
- Minimum of 2 years in an IT related field and/or relevant customer service role.
- Education
- BS in Computer Science, Information Systems, or related field.
About the job
Provides employee and client IT support, maintains systems and conference-room technology, and handles account administration, troubleshooting, and IT operations initiatives.
What you'll do
- Troubleshoot employee technology issues and maintain computers, hardware, printers, peripherals, and inventory.
- Administer user accounts and support onboarding/offboarding; maintain AV and conference-room technologies.
- Provide phone and remote support, track and resolve requests in the ticketing system, and create employee guides.
Nice to have
- At least 2 years in an IT-related field and/or relevant customer service role.
- BS in Computer Science, Information Systems, or a related field.
Pay
$58,000-$78,000 USD base salary
Tools
MS Office, Windows Server, Google Suite, Dropbox, Zendesk, ServiceNow, macOS, Windows 11
Model-written summary · the original posting is authoritative