Tempus
Salesforce Business Associate
$70K–$90K
Chicago · Full-time · Posted Oct 20, 2026
- Experience
- 2+ years; the posting lists alternative experience areas: business analysis on commercial systems, sales operations, commercial operations, or CRM support.
- Education
- BA/BS in Business, Analytics, Information Systems, Finance, Economics, or a related field, or equivalent experience.
About the job
Supports commercial teams by resolving Salesforce data, territory, access, and reporting issues, maintaining records and dashboards, and coordinating fixes with Sales Operations and technical teams.
What you'll do
- Resolve or route field requests involving accounts, contacts, territories, visibility, and reporting; maintain account hierarchy and records.
- Coordinate roster, territory, access, and data-load processes, and build Salesforce reports and dashboards with self-service guides.
- Identify recurring issues, translate technical needs into testable requirements, and coordinate delivery with engineering.
What they ask for
- 2+ years as a business analyst on commercial systems, or in sales operations, commercial operations, or CRM support.
- Expert-user proficiency in Salesforce, including reports and dashboards, record maintenance, and bulk data tools such as Data Loader.
- Familiarity with account hierarchy, territory assignment, and sales alignment concepts.
- Experience gathering requirements and collaborating with technical or offshore engineering teams.
Nice to have
- Healthcare, diagnostics, or precision medicine experience; exposure to ServiceNow, Okta, or Looker.
- Salesforce Administrator certification (ADM-201).
Pay
$70,000 - $90,000 USD base salary
Tools
Salesforce, Data Loader, ServiceNow, Okta, Looker
Model-written summary · the original posting is authoritative