Tempus
Senior IT Support Specialist I
Aliso Viejo · Senior · Full-time · Posted Oct 27, 2026
- Experience
- Minimum of 2 years in an IT-related field and/or relevant customer service role.
- Education
- BS in Computer Science, Information Systems, or related field.
About the job
Provides IT support to employees and clients, maintains systems and conference-room technology, and supports business-critical IT initiatives.
What you'll do
- Troubleshoot employee technology issues and maintain computers, peripherals, inventory, and user accounts.
- Support executives and clients; maintain AV and conference-room systems; document and track work in the ticketing system.
- Evaluate and test technologies, coordinate with vendors, and assist with IT initiatives.
What they ask for
- At least 2 years in an IT-related field and/or relevant customer service role.
- Experience installing and troubleshooting software, including MS Office, Windows Server, and SaaS products.
- Proficiency supporting Mac OS-X and Microsoft Windows; basic network and VOIP troubleshooting.
- BS in Computer Science, Information Systems, or a related field.
Nice to have
- Scripting experience; familiarity with Microsoft SCCM and MDM applications.
- Google Suite Admin experience; healthcare experience; ITIL Foundations or CompTIA A+ certifications.
Pay
$33.50/hour - $48.07/hour (base salary)
Tools
MS Office, Windows Server, Google Suite, Dropbox, Zendesk, ServiceNow, Mac OS-X, Microsoft Windows
Model-written summary · the original posting is authoritative