Teton
Customer Success Manager, US
$100K
US Remote · Manager · Full-time · Posted Oct 30, 2026
About the job
Own customer outcomes, adoption, and account health across a portfolio of senior living communities using Teton’s AI platform.
What you'll do
- Investigate falls and outcome patterns, guide care teams on changes, and demonstrate impact using customer data.
- Lead community kickoffs, training, and ongoing adoption of Teton in care routines.
- Monitor account health, build customer relationships, and relay customer feedback to Product.
What they ask for
- Customer Success or comparable post-sale experience managing customers with measurable adoption and retention results.
- Strong data fluency, including interpreting usage and outcome data.
- Confident communication with senior stakeholders and frontline staff; excellent written and verbal communication.
- Startup or scale-up experience and comfort with pace and change.
Nice to have
- Experience in senior living, post-acute or long-term care, or with healthcare providers.
- Experience driving frontline change management; familiarity with HubSpot, Notion, and modern Customer Success tools.
Pay
100-100K USD base salary
Tools
HubSpot, Notion, AI, computer vision
AI focus
The company builds a real-time, multimodal AI and computer-vision platform for care settings; the role uses its insights to support customer outcomes and adoption.
Model-written summary · the original posting is authoritative