The Home Depot
Manager, Pro Capabilities Operations
PENNANT PARK, ATLANTA - 9141 · On-site · Manager · Full-time · Posted Oct 20, 2026
- Experience
- 5 years minimum; no additional preferred years specified.
- Education
- Bachelor’s degree program or equivalent degree in a field of study related to the job.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Leads operational workstreams for Pro Trade Credit, improving account servicing, invoicing, payments, issue resolution, and the customer experience.
What you'll do
- Lead teams and cross-functional projects to implement operational initiatives and recommendations.
- Analyze operational performance and customer feedback to improve service quality and processes.
- Coordinate stakeholders, field communication, and readiness for new capabilities.
What they ask for
- At least 5 years of work experience.
- Must be at least 18 years old.
- Must be legally permitted to work in the United States.
- Bachelor’s degree or equivalent degree in a job-related field, or equivalent experience.
Nice to have
- Working knowledge of Microsoft Office Suite, Google Big Query, Tableau or similar tools, and presentation software.
- Consulting and/or retail experience; 4+ years of previous leadership experience.
Tools
Microsoft Office Suite, Google Big Query, Tableau, Microsoft PowerPoint
Model-written summary · the original posting is authoritative