The Home Depot
Manager, Service Department Innovation
STORE SUPPORT CENTER, ATLANTA - 9090 · On-site · Manager · Full-time · Posted Sep 28, 2026
- Experience
- 5 years minimum; no additional preferred experience stated.
- Education
- Bachelor’s degree or equivalent degree in a field of study related to the job.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Identifies emerging technology for The Home Depot’s Service Department and develops strategies, pilots, and roadmap recommendations to improve customer and associate service experiences.
What you'll do
- Benchmark industry developments, pilot new capabilities, and recommend roadmap priorities.
- Lead store operations projects and process improvements, managing work plans, issues, and execution.
- Analyze business, industry, competitive, and consumer data; communicate recommendations and guide a team of Business Analysts.
What they ask for
- At least 5 years of work experience.
- Strong operations, retail, and/or field experience.
- Strong quantitative skills, including statistics and data analysis.
- Must be legally permitted to work in the United States.
Nice to have
- Leadership and management experience.
- Cultivates Innovation, Strategic Mindset, Financial Acumen, and Business Insight.
Model-written summary · the original posting is authoritative