The Home Depot
Operations Experience Manager
$48K–$60K
N RICHMOND STORE - 4653 · On-site · Manager · Full-time · Posted Oct 21, 2026
- Experience
- The posting states 1 year of relevant work experience, including management of people and retail operations; elsewhere it lists 2 + years of previous related work experience. It also requires 1+ year of previous leadership experience.
- Education
- High school diploma and/or GED.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Leads store operations and order fulfillment, ensuring customer service, team readiness, safety, and compliance with company procedures.
What you'll do
- Direct receiving and order fulfillment workflows, audit orders, and resolve customer concerns.
- Coach and develop associates, support staffing and performance management, and enforce safety and operational standards.
- Perform Manager on Duty opening and closing duties, lead store readiness activities, and ensure SOP and checklist compliance.
What they ask for
- Must be 18 or older and legally permitted to work in the United States.
- Able to work a flexible schedule, including nights, weekends, and overtime as needed.
- 1 year of relevant work experience, including management of people and retail operations.
- 1+ year of previous leadership experience.
Nice to have
- At least 1 year prior merchandising and/or operational experience.
- Knowledge of the home improvement industry.
Pay
$48,500.00 - $60,000.00 USD (base salary)
Tools
HDPhone, Bravos, Homers, PPE
Model-written summary · the original posting is authoritative