The Home Depot
Pro Experience Manager
PAPILLION STORE - 3206 · On-site · Manager · Full-time · Posted Oct 27, 2026
- Experience
- The posting lists 1 year of relevant work experience, including management of people and retail operations; elsewhere it states 2+ years of previous related work experience. It also lists at least 1 year of leadership experience.
- Education
- High school diploma and/or GED.
About the job
Leads the store’s Pro customer experience and team, overseeing service, sales-support execution, safety, and opening and closing operations.
What you'll do
- Manage the Pro area, customer service, inventory availability, and accuracy of Will Calls and deliveries.
- Coach associates, support hiring and training, manage staffing, and enforce company policies and operational standards.
- Lead Manager on Duty opening and closing responsibilities, store readiness, safety compliance, and operational handoffs.
What they ask for
- At least 18 years old and legally permitted to work in the United States.
- Able to work a flexible schedule, including nights, weekends, and overtime as needed.
- At least 1 year of relevant work experience, including management of people and retail operations.
- High school diploma and/or GED.
Nice to have
- At least 1 year of merchandising and/or operational experience; at least 1 year of leadership experience, preferably in big box retail.
- Knowledge of the home improvement industry.
Tools
hdPhone, Knowledge Depot (KD)
Model-written summary · the original posting is authoritative