The Home Depot
Pro Experience Manager - 3646
S BLVD (W CHARLOTTE) STORE - 3646 · On-site · Manager · Full-time · Posted Oct 30, 2026
- Experience
- 1 year of relevant work experience, including management of people and retail operations; 2+ years of previous related work experience also listed. At least 1 year of leadership experience.
- Education
- High school diploma and/or GED.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Oversees Pro customer experience, sales and operational standards, associate coaching, safety, and shared store opening and closing responsibilities.
What you'll do
- Manage Pro customer service, product availability, and order accuracy while resolving customer concerns.
- Recruit, train, coach, and hold associates accountable for performance, policies, and operational standards.
- Ensure safe operations and perform Manager on Duty opening, closing, and store-readiness duties.
What they ask for
- At least 18 years of age and legally permitted to work in the United States.
- Able to work a flexible schedule, including nights, weekends, and overtime as needed.
- At least 1 year of relevant work experience, including management of people and retail operations.
- At least 1 year of previous leadership experience.
Nice to have
- At least 1 year of merchandising and/or operational experience; leadership experience in big box retail preferred.
- Knowledge of the home improvement industry.
Tools
hdPhone, Knowledge Depot (KD)
Model-written summary · the original posting is authoritative