The Home Depot
Pro Experience Manager
GILLETTE STORE - 6005 · On-site · Manager · Full-time · Posted Oct 27, 2026
- Experience
- The posting states 1 year of relevant work experience, including management of people and retail operations; separately, it lists 2+ years of previous related work experience. It also requires 1+ year of leadership experience.
- Education
- High school diploma and/or GED.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Leads the store’s Pro customer experience and team while overseeing service standards, sales and loyalty strategies, safety, and opening and closing operations.
What you'll do
- Manage Pro customer flow, service, inventory availability, and order accuracy; resolve customer concerns.
- Coach and develop associates, support staffing and performance management, and enforce company policies.
- Lead Manager on Duty opening and closing operations, store readiness, and safety compliance.
What they ask for
- At least 18 years of age and legally permitted to work in the United States.
- Able to work a flexible schedule, including nights, weekends, and overtime as needed.
- The posting lists 1 year of relevant work experience, including management of people and retail operations, and also states 2+ years of previous related work experience.
- At least 1 year of previous leadership experience.
Nice to have
- At least 1 year of merchandising and/or operational experience; leadership experience, preferably in big box retail.
- Knowledge of the home improvement industry.
Tools
Knowledge Depot (KD), hdPhone
Model-written summary · the original posting is authoritative