The Home Depot
Pro Experience Manager
FLORENCE SC STORE - 8580 · On-site · Manager · Full-time · Posted Oct 27, 2026
- Experience
- The posting states 1 year of relevant work experience, 2+ years of previous related work experience, and 1+ year of leadership experience.
- Education
- High school diploma and/or GED.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Oversees Pro department service, staffing, safety, and store operations to improve customer experience, sales, loyalty, and operational readiness.
What you'll do
- Lead customer service and Pro area execution, including inventory checks and validation of will calls and deliveries.
- Coach associates, support staffing and performance management, and enforce company policies and safety procedures.
- Perform opening, closing, and Manager on Duty responsibilities, coordinating store readiness and operational compliance.
What they ask for
- At least 18 years old and legally permitted to work in the United States.
- Able to work a flexible schedule, including nights, weekends, and overtime as needed.
- 1 year of relevant work experience, including management of people and retail operations.
- 1+ year of previous leadership experience.
Nice to have
- At least 1 year of merchandising and/or operational experience; leadership experience, preferably in big-box retail.
- Knowledge of the home improvement industry.
Tools
hdPhone, Knowledge Depot (KD)
Model-written summary · the original posting is authoritative