The Home Depot
PRO EXPERIENCE MANAGER
POPLAR BLUFF STORE - 3033 · On-site · Manager · Full-time · Posted Sep 28, 2026
- Experience
- The posting lists 1 year of relevant work experience, including management of people and retail operations; elsewhere it states 2+ years of previous related work experience. It also lists 1+ year of leadership experience.
- Education
- High school diploma and/or GED.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Leads the store’s Pro customer experience, team execution, safety, and opening and closing operations to support sales, loyalty, and reliable orders.
What you'll do
- Oversee Pro customer service, department readiness, inventory availability, and accurate, on-time Will Calls and deliveries.
- Coach associates, support staffing and performance management, and enforce company, safety, and operational standards.
- Perform Manager on Duty opening and closing responsibilities, coordinate store readiness, and follow established SOPs.
What they ask for
- At least 18 years old and legally permitted to work in the United States.
- Able to work a flexible schedule, including nights, weekends, and overtime as needed.
- 1 year of relevant work experience, including management of people and retail operations.
- Minimum education: high school diploma and/or GED.
Nice to have
- At least 1 year of merchandising and/or operational experience; at least 1 year of leadership experience, preferably big box retail.
- Knowledge of the home improvement industry.
Tools
Knowledge Depot (KD), hdPhone
Model-written summary · the original posting is authoritative