The Home Depot
Pro Experience Manager
CORNELIUS STORE - 3638 · On-site · Manager · Full-time · Posted Oct 19, 2026
- Experience
- The posting states 1 year of relevant work experience including management of people and retail operations, and separately lists 2+ years of previous related work experience as the minimum. It also lists 1+ year of leadership experience.
- Education
- High school diploma and/or GED.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Leads the store’s Pro customer experience and team, overseeing service, sales-support execution, staffing, safety, and opening and closing operations.
What you'll do
- Manage Pro customer flow, service standards, inventory availability, and Will Call and delivery accuracy.
- Coach and develop associates, support hiring and performance management, and ensure staffing and training compliance.
- Perform Manager on Duty and opening or closing responsibilities, enforce safety and operational procedures, and maintain store readiness.
What they ask for
- At least 18 years of age and legally permitted to work in the United States.
- Ability to work a flexible schedule, including nights, weekends, and overtime as needed.
- At least 1 year of relevant work experience, including management of people and retail operations.
- At least 1 year of previous leadership experience.
Nice to have
- At least 1 year of merchandising and/or operational experience; leadership experience preferably in big-box retail.
- Knowledge of the home improvement industry.
Tools
hdPhone, Knowledge Depot (KD)
Model-written summary · the original posting is authoritative