The Home Depot
Senior Analyst, Customer Analytics
STORE SUPPORT CENTER, ATLANTA - 9090 · On-site · Senior · Full-time · Posted Sep 14, 2026
- Experience
- 3 years
- Education
- Bachelor's degree program or equivalent degree in a field of study related to the job.
- Visa sponsorship
- Must be legally permitted to work in the United States.
About the job
Conducts customer analytics across channels, translating shopping behavior and transactional data into insights and recommendations for strategic business decisions.
What you'll do
- Analyze customer behavior around business events and identify purchase triggers for strategic initiatives.
- Develop and validate customer segmentations, calculate customer value metrics, and fulfill data analysis requests.
- Interpret analytical results and communicate business recommendations to stakeholders.
What they ask for
- Must be at least 18 years old.
- Must be legally permitted to work in the United States.
Nice to have
- Experience with SQL, especially Google BigQuery or similar, and statistical programming software, especially SAS.
- Experience in data science or working with ML and Data Science models; retail experience is strongly preferred.
Tools
SQL, Google BigQuery, SAS, Microsoft Excel, PowerPoint
AI focus
Works with the team's ML and Data Science models, connecting model outputs to business and strategic insights.
Model-written summary · the original posting is authoritative