The New York Times
Research Lead, Wirecutter
$150K–$165K
New York, NY +2 · Remote · Full-time · Posted Oct 2, 2026
- Location
- New York, NY
Remote - USA
New York, NY - Experience
- 8+ years in research and insights and research methods; 3+ years in e-commerce or shopping experiences, qualitative moderation and facilitation, and communicating findings. Preferred: 4+ years in e-commerce or shopping experiences.
- Education
- Bachelor of Arts/Bachelor of Science in a relevant field.
About the job
Leads end-to-end audience research to inform Wirecutter’s strategy, product development, and shopping experience.
What you'll do
- Lead human-centered research to identify opportunities with Product, Design, and Editorial teams; test prototypes and run surveys and alpha/beta programs.
- Assess trust and relationships with Wirecutter, combining research with behavioral data, industry research, and A/B testing results.
- Partner across teams and manage external research vendors to support research execution and collaboration.
What they ask for
- Bachelor of Arts/Bachelor of Science in a relevant field.
- 8+ years of research and insights experience, including 8+ years implementing qualitative and quantitative research methods and design thinking techniques.
- 3+ years of experience in the e-commerce industry or shopping experiences.
- 3+ years moderating qualitative research and facilitating workshops, and 3+ years translating complex findings into compelling, actionable narratives and visualizations.
Nice to have
- 4+ years of experience in e-commerce or shopping experiences; 2+ years working on a subscription-based product.
- 2+ years using behavioral data alongside research; experience creating cross-functional buy-in; 1+ years understanding AI’s role in shopping.
Pay
$150,000 — $165,000 USD (base salary)
Tools
A/B testing
AI focus
Preferred experience understanding AI’s role within the shopping experience.
Model-written summary · the original posting is authoritative