The Trade Desk
Talent Acquisition Operations Manager
$78K–$142K
New York · Manager · Full-time · Posted Oct 20, 2026
- Experience
- 4+ years in Recruiting Operations, HR Operations, People Technology, technical support, or project coordination supporting a Talent or HR function.
About the job
Runs day-to-day Talent Acquisition Operations intake, recruiting systems support, documentation, project delivery, change adoption, and operational reporting for a global recruiting team.
What you'll do
- Triage and manage the TA Ops request queue, track service levels, and report on volume, resolution times, and recurring issues.
- Provide hands-on ATS support and routine configuration, maintain process documentation, and deliver project workstreams and enablement.
- Audit data quality and produce recurring operational reports on queue health, compliance, and data integrity.
What they ask for
- Hands-on experience administering or configuring an ATS; Greenhouse is preferred, with comparable platforms considered.
- Experience owning a request queue, ticket backlog, or service desk.
- Demonstrated ability to create and maintain process documentation.
- Proficiency with project and collaboration tools, comfort with data reporting, and strong written communication.
Nice to have
- Experience supporting a multi-region recruiting team or using a ticketing/service management platform.
- Experience building automations, exposure to hiring compliance requirements, or AI-assisted recruiting tooling.
Pay
$77,600 — $142,200 USD (base salary)
Tools
Greenhouse, Workday Recruiting, SmartRecruiters, Lever, iCIMS, Ashby, Smartsheet, Jira
AI focus
Audits and enforces data hygiene so downstream AI output is trustworthy; exposure to AI-assisted recruiting tooling is a nice-to-have.
Model-written summary · the original posting is authoritative